Privacy policy
1. Data controller
- Controller: Código Gráfico, SLU — Tax ID B30451728
- Address: C/ Juan Ortuño, 51, 30510 Yecla (Murcia), Spain
- Email: info@cg21.net · Phone: +34 968 750 314
We have not appointed a data protection officer because we are not required to; for any question about your data, write to info@cg21.net.
2. What data we process and why
Contact form. We collect your name, company, email, phone number (optional) and the message you send us. We use them only to answer your enquiry and, where applicable, to prepare the quote or proposal you request. The required fields are needed to reply to you; if you leave them empty we cannot handle your enquiry. We will not send you advertising or newsletters.
Form security. To prevent automated mass submissions we record the IP address from which the form is sent. The anti-spam check deletes it after 2 days and the one stored with the message is deleted automatically after 30 days.
Confirmation email. Once the form is sent, we send an automatic email to the address you give us to confirm that we have received your message. It is a reply to your enquiry, not advertising, and it does not include your message.
WhatsApp. If you write to us on WhatsApp using the button on the website, we use the conversation only to answer your enquiry. WhatsApp (Meta) processes that data as an independent controller under its own terms.
YouTube and Vimeo videos. They are only loaded if you press «Play video»; at that moment those services receive your IP address and technical data from your browser as independent controllers (see the cookie policy).
We do not make automated decisions or build profiles with your data.
3. Visit statistics
We count, in aggregate, how many times each page of the website is viewed each day, without cookies and without storing the IP address or any other data that could identify visitors.
In addition, only if you accept it in the cookie notice, we use Google Analytics to obtain website usage statistics (see the cookie policy). The legal basis is your consent (art. 6.1.a GDPR), which you can withdraw at any time from «Cookie settings».
4. Legal basis
- Answering your enquiry: the consent you give by ticking the box before sending the form (art. 6.1.a GDPR) and, when your enquiry relates to an assignment, taking pre-contractual steps at your request (art. 6.1.b GDPR). You can withdraw your consent at any time, without affecting the processing carried out before.
- Recording the IP address: our legitimate interest in protecting the website and the form against abuse (art. 6.1.f GDPR).
5. Retention
We keep messages for as long as needed to handle your enquiry and at most two years from the last contact, unless it becomes a business relationship (in which case, for the periods required by law, such as commercial and tax regulations). You can ask us to delete them earlier at any time.
6. Recipients and processors
We do not share your data with third parties unless required by law. The following have access to it, only to provide their service to us and with the safeguards required by the GDPR:
- our web hosting provider, on whose server the data is stored;
- our email provider, because every form message also reaches us by email.
If any of these providers processes data outside the European Economic Area, it does so with the safeguards provided for in the GDPR (for example, an adequacy decision such as the EU-US Data Privacy Framework, or standard contractual clauses).
7. Minors
This website is aimed at companies and professionals. We do not knowingly collect data from children under 14.
8. Your rights
You can exercise your rights of access, rectification, erasure, objection, restriction of processing and portability by writing to info@cg21.net or to our postal address, stating the right you wish to exercise. We will reply within one month at the latest. If you believe we have not handled your data correctly, you can file a complaint with the Spanish Data Protection Agency (www.aepd.es).
9. Security
We apply appropriate technical and organisational measures to protect your data: encrypted connection (HTTPS), restricted password-protected access to the management panel, automatic deletion of IP addresses, and backups.
Last updated: 27/10/2026